Yes, Screen shot of speed test using Sun Broadband after one service technician assist me over the phone in trouble shooting my connection.

What we did?

1.Quit connection (disconnect) from Sun Broadband.

2.Remove the usb (Sun Broadband unit).

3.Clear all data catch of my laptop.

4.Re-start the laptop.

5.Wait for 3 minutes before plugging in the unit.

6.Connect the unit and go to speed test. The result was the above picture (after more than 5 minutes of waiting).

7.Wait for another 2 mintues while they check the signal in my area.

Verdict: “No problem in your area but we will make a report. Kindly observe your connection Sir and report to us”.

Observed? I have been experiencing this kind of connection for the past week that is why I am calling to report!

From satisfied to very frustrated customer here. The Sun Wireless center at SM Annex, Cyberzone was of no help either.

Before you sign up think again.